TERMS & CONDITIONS

1. Introduction

By accessing or using the services provided by CyVortex, you agree to the terms and conditions listed below. These policies ensure professional and transparent service for all clients.

2. Service Usage

Our cybersecurity and pentesting services are strictly for legal and authorized purposes. Any illegal or unauthorized misuse of our reports or scanning tools is prohibited.

3. Client Requirements

Clients must ensure:

• ✔ Written permission for pentesting is provided.
• ✔ Accurate information about systems is shared.
• ✔ No misuse of test results or hacking techniques.

4. Confidentiality

All client data, vulnerabilities, reports, and communications are kept strictly confidential and never shared with third parties.

5. Payment Terms

Payment must be completed as per agreement before final reports are delivered. Since cybersecurity work is time-intensive, refunds are not provided after scanning or analysis has begun.

6. Report Delivery

Final reports include vulnerability details, critical severity issues, proof-of-concept, and step-by-step mitigation guidance.

7. Limitation of Liability

CyVortex is not responsible for:

• ✔ Damage caused by unresolved vulnerabilities.
• ✔ Client-side configuration issues.
• ✔ Third-party service failures (hosting, domain, etc.).

8. Policy Updates

CyVortex may update these terms occasionally. Users will be notified of major changes via website updates.